Interaction Situation
User and robot are engaged in a game during which the both of them have a common goal and the robot evaluated the user’s actions. The user does not perform well. The robot communicates this to the user and, anticipating that this will cause a negative emotional state, wants to make the user feel better by expressing its empathy and support.
Solution
Let the robot express that:
- It directs its attention towards the user using a user-oriented positioning in the room, letting robot and user face each other. (Attentive)
- The outcome of the user’s action was evaluated as negative using a negative light, sound or gesture (Indication of incorrectness).
- That it feels with and is there for the user by moving forward, getting closer to the user and showing an expressive comforting gesture (Comforting)
- Its operation mode is <on> setting the status light to permanently glowing. (Operation mode on)
Related patterns:
Needs: Attentive AND Indication of incorrectness AND Comforting AND Operation mode on
Opposed patterns: all other composed patterns – two composed patterns can never be executed at the same time
